FAQs

What to expect?

Which tours can I book?

At Faber-Castell you can do three tours by prior appointment:
  • Production plant wood-cased pencils: Monday to Friday at 08.00, 8.30, 10.00, 10.30, 11.00 and 11.30 a.m. and in addition Monday to Thursday at 02.00 and 03.30 p.m., duration approx. 2 hours
  • Museum “Old Lead”: Monday to Sunday from 08.00 a.m. to 06.00 p.m., duration approx. 1,5 hours
  • Faber-Castell castle: Monday to Sunday from 08.00 a.m. to 06.00 p.m., duration approx. 1,5 hours

 

ESSENTIAL INFORMATION: Tours to be booked prior to arrival!

Where can I book a tour?

Tours can exclusively be booked via our online form which you find here.

Book your tour

What size can a group have?

One group may consist of a maximum of 20 people. Nevertheless several groups can be guided at the same time.

What does a tour cost?

Groups up to 13 persons:

  • One station:       100 Euro per group
  • Two stations:     150 Euro per group
  • Three stations:   200 Euro per group

 

Groups 14-20 persons:

  • One station:        7,50 Euro per person
  • Two stations:    12,50 Euro per person
  • Three stations:  15,00 Euro per person

School groups pay a reduced fee.

Several groups can be guided at the same time.


Which languages do you offer?

Guided tours can be offered in German, English, Italian, French, Spanish, Serb, Croatian, Polish and Portuguese language.

Are there also appointments for families, individuals or small groups?

We offer guided public tours as well:

2019:
Production: 
15.11., 13.12.

Castle:
13.12.

2020
Production: 
17.01., 26.02., 28.02., 20.03., 09.04., 15.04., 17.04., 15.05., 05.06., 10.06., 17.07., 31.07.,  07.08., 14.08., 21.08., 28.08., 04.09., 18.09., 16.10., 04.11., 06.11., 20.11, 18.12.

Castle
17.01., 26.02., 20.03., 09.04., 17.04., 15.05., 05.06., 17.07., 31.07., 14.08., 21.08., 04.09., 18.09., 04.11., 20.11., 18.12.

„Old Lead“ Museum: 
28.02., 15.04., 10.06., 07.08., 28.08., 16.10., 06.11.

Price per person and station: 7,50 €

Please book your tour here:
Book your tour

Furthermore, the castle and the museum are open from 11 a.m. to 5 p.m. on the following Sundays: 

2019: 17.11.
2020: 16.02., 17.05., 16.08.

 

The entrance fee for the museum is 4,50 € (reduced 3,00 €, family ticket 10,00 €). For the castle it is 7,00 € (reduced 5,00 €, family ticket 15,00 €). A combined ticket for both, museum and castle, costs 10,00 € (reduced 7,00 €, family ticket 19,00 €). There is no need to book in advance.

When do I need to book?

You can book your tour up to six month in advance. We recommend to book the tour a minimum of for weeks ahead of your planned visit.

Am I allowed to take pictures?

You can take pictures in our museum. Regrettably taking pictures is not allowed in the production plant and the castle.

Are the premises barrier-free?

Regrettably our historic buildings are partly not barrier-free (production and museum), our castle is barrier-free. Please also note, that longer marches have to be considered.
Questions?
Contact our service telefone: +49 (0) 911 – 881 991 08. Mondays 10:00-12:00 a.m., Wednesday 02:00-04:00 p.m. and Thursday 03:00-05:00 p.m..